We collect information you provide when making a reservation, including your name, email address, phone number, payment information, and any special preferences or requests. We also collect data about how you use our website through cookies and similar technologies.
Your information is used to process reservations, communicate with you about your stay, provide customer support, send relevant promotions (with your consent), and improve our services. We will never sell your personal data to third parties.
All payment transactions are processed securely through Paystack and Flutterwave. Grand Azure Hotel does not store your full card details on our servers. Our payment partners are PCI DSS compliant.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. Contact us at privacy@grandazurehotel.com to exercise your rights.
We use essential cookies for website functionality and optional analytics cookies to improve your experience. You can manage your cookie preferences at any time through our cookie banner.
For privacy-related enquiries, please contact our Data Protection Officer at: privacy@grandazurehotel.com or write to: Grand Azure Hotel, 15 Victoria Island Boulevard, Lagos, Nigeria.
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